How to do Business with SNHU
The mission of the Office of Procurement Services is to facilitate best practices and provide the Southern New Hampshire University community access to the highest value of goods and services in a manner consistent with the University’s mission, ensuring stewardship, quality, compliance and education.
It is the responsibility of the Office of Procurement Services to maintain and ensure compliance with regulatory guidelines and internal control procedures, to conduct business with the highest level of customer service, ethical standards, fairness, and transparency, while welcoming qualified, responsible, diverse and “green” suppliers.
The goal of this web page is to provide our supplier community with a centralized point of contact for conducting business with the University.
How can my business work with SNHU?
SNHU maintains a centralized database of supplier contact information for upcoming bids and other opportunities. Please email us at sourcing@snhu.edu with your name, company name, email address, contact phone #, mailing address, billing address if different from mailing, and a brief description of goods and services your company provides that may be of interest to the University. If we have any upcoming solicitations which fit with your company's capabilities, we will add you to our bid list. If not, we will keep your business information in our database for future reference.
Once I am confirmed as a supplier with SNHU, what should I expect?
Prior to commencing any project or placement of orders, you will receive a Purchase Order from the Office of Procurement Services. SNHU requires contracts for certain services and has standard contract templates for these situations. If you require credit or trade references, tax exempt certificates, or any other documentation from SNHU, please email sourcing@snhu.edu.
Should I expect a Purchase Order to place an order?
Yes, you should expect and require a Purchase Order from SNHU prior to commencing services or placing an order for goods. The Purchase Order will originate from the Office of Procurement Services. If you do not include the Purchase Order number on your invoices, payment may be delayed. Please note that we process thousands of invoices a year, so your compliance to this request is imperative in order to make timely payment(s).
What are standard payment terms?
Unless agreed upon by both Parties in a separate written agreement, Southern New Hampshire University standard payment terms are net forty-five (45) days. Southern New Hampshire University shall pay all undisputed invoices within forty-five (45) days. For purposes of clarity, payment terms are calculated based on invoice delivery date and check date.
What forms does SNHU require to be set up as a supplier?
We will not set your business up as a supplier in our financial system unless we have a specific purchase, service request and/or contract. Once that is confirmed, we will require a recently signed W9 form, a Certificate of Insurance meeting the requirements of our PO Terms and Conditions or contract, and additional information regarding order placement and payment remittance.
What if my question has not yet been answered?
If you still have questions, we are more than happy to speak with you. The best means of contact would be through our email at sourcing@snhu.edu. If you prefer to contact us directly, the best number to reach us at is 603.645.9622. Please note: We are not available for unscheduled in-person visits.
Where can I find the status of my invoice?
Our Accounts Payable team can be reached at accountspayable@snhu.edu or 603.645.9652. They will be happy to research the status of your invoice.