What Does a Project Manager Do?

Project managers make things happen. From building a bridge to building an app, project managers are the people who help ideas become a reality.

Despite the large role project managers play, they may be seen as unsung heroes of any particular project, program or product. They work behind the scenes — and many people don't realize what exactly it is project managers do.

What is the Main Role of a Project Manager?

Project managers (sometimes called PMs) are the people who coordinate and oversee the entire process of a project, from start to finish — also called project management. They make sure that the project is completed on time and that the final deliverables meet all of the necessary requirements, according to the U.S. Bureau of Labor Statistics (BLS). Often, project managers lead progress meetings, and they act as the main point of communication between clients, vendors and teammates.

Dr. Zuzana Buzzell, who began her career as a business and accounting analyst before joining Southern New Hampshire University (SNHU), where she is now an associate dean, said you may be surprised at some of the tasks included in project management.

"One responsibility that (may fall) onto the project managers that many stakeholders or people don’t realize is tracking the money spent and making sure that the project stays on budget," she said. "Every project has a specific budget, and project managers make sure their team keeps to the budget."

Projects have many moving parts and, often, many people working on them. Without a project manager, it would be hard to keep track of deadlines, manage resources and deliver a product. Project managers play a crucial role in bringing team members together so that their collective efforts result in the agreed-upon deliverables.

Are All Project Manager Jobs the Same?

Not all project management jobs are exactly alike, and there are also a few titles that you may see used to describe these jobs.

Some common job descriptions may be looking for a:

• Foreman (specifically for jobs in construction)
• Operations or program manager
• Process improvement manager
• Project coordinator or engineer
• Scrum Master (specifically for projects and teams that use the Agile methodology of project management)

The differences in project management titles can be a result of the industry, the kind of project being done or a more specific skill set needed by the project manager. When looking for a job in project management, it can be good to expand your search for postings other than just "project manager."

What Are the Qualities of a Good Project Manager?

If you know or have worked with a good project manager, you may think of someone who is well-organized. While this is one of the key skills for a project manager, it isn't the only one.

According to the Project Management Institute (PMI)^®, an effective project manager is someone who can:

Communicate

Being a project manager means talking to all of the people who work on your specific project. This includes your team members, as well as clients, stakeholders and contractors.

Learn more about the importance of a communication plan in project management.

Delegate

If you've ever worked on a group project, you know you can't do everything yourself. As a project manager, it's important to know how to break a big project into smaller tasks — and then assign those tasks to other people.

Negotiate

Successful project managers know when to say yes and when to say no. Sometimes a project getting done means making compromises that work for both your team and the client.

Motivate

A project can be short or long, and maintaining momentum on your team throughout its duration can keep everyone doing their best work.

How Much Should I Know About the Industry I Will Work in as a Project Manager?

Because project managers work across a variety of industries, including IT, construction, finance, insurance, and administrative support services, becoming proficient in the industry you hope to work in will help you succeed, according to PMI^®.

If you're a project manager for a company that builds airplanes, but you don't know a ton about aviation, you may want to learn about how this specific field works or some of the terminology your teammates will be using. With this knowledge, you can better understand the unique challenges, requirements and opportunities managing a project in this industry might have.

There are many ways you can build these skills, from Master of Business Administration (MBA) classes, to certification programs to on-the-job experience. A good project manager is a lifelong learner, and there are many opportunities you can take to continuously learn about your industry, trends and advancements in your field.

What Qualifications Do I Need to Become a Project Manager?

While there is no one set of qualifications required to work in project management, there are several that can make you a stronger applicant. Many employers prefer candidates with a bachelor's degree in a relevant field such as business, engineering, finance or computer science, according to BLS — depending on what kind of project manager you want to be. A combination of relevant experiences and industry certifications can also be helpful, BLS said.

Obtaining certifications such as the Project Management Professional (PMP)^® certification or a master's in project management can demonstrate your knowledge, expertise and commitment to keeping up on the latest project management theories, tools, and techniques.** Some schools, including SNHU, offer graduate certificates in project management designed to prepare you for the PMP^® exam — and they're taught by instructors who have completed the training needed to deliver instruction that meets the standards of the Project Management Institute^®.

Do Project Managers Make Good Money?

According to BLS, the median salary for a project management specialist in 2024 was $100,750.*

Multiple factors can impact your salary as a project manager, such as your:

• Geographic location: Where you live can impact the salary you receive as a project manager. This can be based on factors like local taxes or cost of living.
• Industry: Project managers are present in many sectors and companies. As a result, your salary as a project manager can depend on where you work.
• Level of experience: When you have more experience as a project manager, you will have a broader knowledge base to pull from. A history of working on a range of projects can make you a more competitive applicant and impact your salary.
• Professional certifications: You can also set yourself apart as a project manager with certifications and association memberships. PMI^®, for example, offers training, credentials and networking opportunities for current professionals — you can even join as a student. (Please note, while SNHU doesn't currently offer professional certifications in project management, you could earn a degree or academic certificate that will prepare you for the PMP^® exam.)

Is There a High Demand for Project Managers?

According to BLS, the outlook for project management specialists is good, with an expected 6% growth in the field between 2024 and 2034 — twice the 3% average growth rate for all occupations.*

Project managers will be needed across a variety of industries, BLS predicts, especially as current workers move into new roles or retire.*

"Project managers are in demand in all industries," said Buzzell. "Because of the versatility of the role, a project manager could be hired in the healthcare, IT or finance industry and still deliver the same quality product."

Is a Project Manager Job Hard?

Every job comes with its own set of requirements, challenges and stressors. Being a project manager is no different.

Some potential stressors that project managers face are deadlines or unexpected changes. Staying calm under pressure and being prepared for the unexpected are just some ways a project manager can handle on-the-job stress.

"Project managers should always have another Plan B in mind," Buzzell said. "Each step of a project can encounter unexpected changes. Project managers should be able to pivot and come up with Plan B if the original plan fails or if there are too many obstacles."

How Do I Become an Entry-Level Project Manager?

There are many paths you can take if you're thinking of becoming a project manager.

You might begin with a bachelor's degree in business with the goal of being a project manager. Or maybe you've been working in a company for a while and think project management might be something you want to learn more about.

For Jill McCamant '21G, the next step was pursuing a Master of Science (MS) in Project Management and Operations at SNHU, hoping it would open doors within her company's project management team.

“I have always enjoyed being a subject matter expert on projects,” she said. “I wanted to learn more about how project management operated.”

McCamant said her degree met her expectations, giving her the chance to apply for positions she’s now qualified for. “I learned how to manage a project from beginning to end,” she said. “I also learned that project management is not just about managing a project but projecting expenses and benefits.”

Where you go next might depend on where in your professional or educational journey you might be — there is no one correct way to become a project manager. For some, an MBA or PMP^® certification can give you a foundational knowledge of project management concepts and methodologies while making you a more competitive candidate in the field.

"SNHU's MBA programs and project management degrees teach skills that are in demand, and students can use them as they progress throughout their degree and after graduation," said Buzzell. "Students can also take an internship as one of their major courses and complete their degree with real-life work experience that is part of their educational journey."

*Cited job growth projections may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth. Actual salaries and/or earning potential may be the result of a combination of factors including, but not limited to: years of experience, industry of employment, geographic location, and worker skill.

**The Project Management Professional (PMP)^® is a registered mark of the Project Management Institute, Inc. The PMI^® Authorized Training Partner seal is a mark of the Project Management Institute, Inc.

Meg Palmer ’18 is a writer and scholar by trade who loves reading, riding their bike and singing in a barbershop quartet. They earned their bachelor’s degree in English language and literature at Southern New Hampshire University (SNHU) and their master’s degree in writing, rhetoric and discourse at DePaul University (’20). They are currently attending Northeastern University as a first-year PhD student studying English with a focus in rhetoric and digital humanities. While attending SNHU, Meg served as the editor-in-chief of the campus student newspaper, The Penmen Press, where they deepened their passion for writing. Connect with them on LinkedIn.